Below is a sample of the customer feedback Simply Pet Supplies receives on a daily basis. We greatly appreciate hearing from our customers and welcome your feedback. If you need assistance with anything, please contact us and we will gladly assist you.
"My experience with Simply Pet Supplies has been extremely positive. I am picky about
what I give my animals and their products are high quality, low cost and
delivered right to my door. What a great company and a great service!" -
"Thank you! You're wonderful to do business with!" - Louise L.
"Thank you so much for the personal attention you gave me regarding my
damaged order. I already knew it was damaged due to the tracking number
you so kindly provide your customers. I assumed you would send an email,
but you called personally to let me know what was going on. I really
enjoyed talking to you, and I now feel I know the "people behind the
great products" you sell. You definitely are one of the best when it
comes to customer service. I LOVE your products and prices." - Heather R.
am so glad I found you Simply Pet Supplies for all my Chloette's health needs. You offer very fair pricing on all the
items I have purchased and I have enjoyed speaking to your staff when I had
questions. Your website is very easy to use and clearly marked!
Thanks for all the great service:)" - Missy B.
company has made so many items so affordable for me for my pets. I have
had excellent service, and the customer service reps could not be nicer.
Thanks for making shopping for my animals so easy and affordable." - Michael C.
"My fish and birds and I thank you for the excellent service and fast shipping. Your prices are GREAT! Keep up the good work SPS!" - Maria M.
"Boy what a great selection of products! You are my one stop shop for all the pet needs I have with all my pets. Your website is really easy to use and my orders always arrive timely and packaged well. I tell all my friends about you guys!" - Carol D.
"Simplypetsupplies.com is a really neat site that is easy to use and has wonderful
selection and prices. I highly recommend this company!" - Stu T.
you want easy shopping site, great prices and great service, then order from
Simply Pet Supplies, period! Highly recommended by me." - Jim R.
"After shopping at other pet sites, I have been skeptical about online companies. I found your website and placed an order. WOW what a great experience I had with your company! Easy site to use and no hassles with anything. You sent me emails with updates and shipping confirmation info and my order was received just as expected. Thank you SPS, you guys are really a relief!" - Beth D.
"Easy to order, great prices and big selection. What else could a pet owner want! Thx from a loyal customer." - Mike S.
"Unlike other online companies, you have a customer service department that I can call or live chat with. Thank you for making my life easier and saving me money too!" - Crystal J.
"First, I must say that your customer service response is the most
prompt, efficient, and courteous that I have encountered in a long, long
time. Thank you very much for your very positive can do and will do
attitude. It is much appreciated. Please ship the complete order next
week. There is no rush. I look forward to continuing to shop with you in
the future. Your organization has not yet failed to please." - Barry C.
"I am 100% satisfied with your product. My Lab Sugar, loves the taste of
the gluco liver flavored pills. Shipping and receiving of the product
was timely and I would recommend your services to anyone and would look
to you for my dogs future needs. Thank you." - Sue B.
"ON A RATING OF 1 TO 10 YOU ARE AN 11." - Bonnie A.
"I just wanted to let you know how impressed I am with your company and
products. I was pleased with your selection and the information provided
about each item. Your low shipping rates, FAST shipment, great
communication, samples and coupons all added up to a great experience. I
wish more companies were this conscientious. I will be recommending you
to my family and friends. Thank you!" - Deborah T.
"Very fast shipment and great seller" - Estel H.
"Your service, follow-up, and professionalism have been exceptional. Keep up the good work." - Emile V.
"Yes, item was received very promptly! Thank you for the excellent service! I will be a returning customer for sure!" - Laura M.
"Thank you! You guys work fast!" - Jay W.
"We appreciate the follow-up and the excellent service you provide. I
have recommended your Company to many of our friends and acquaintances. I
hope to good avail. Thank you." Lloyd G.
"Thank you very much for all the personal attention we will be back next time we need supplies." Bill W.
"I received my order today and everything was exceptional....I appreciate it very much...Thank you..." Nancykaye B.
"I am very happy with the service you provide. I will continue to use your services and tell my family about it." - Lauri R.
"Just to let you know the order was received and was perfect. I was very
impressed with the speed and the accuracy of my order and I appreciated
the emails keeping me apprised of the status of my order. I will order
again." - Marion B.