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  Sportmix Golden Biscuit Jumbo 20 lbs.
Freeway Gold - 2.1 Pint
 
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Shipping Policy

IMPORTANT: If you have special requirements regarding delivery of your order, if you are unable to receive UPS deliveries, have time constraints or requirements for receiving your order or have any issues or concerns whatsoever which may affect your delivery, please contact us PRIOR to placing your order so that we can assist you.

What is the shipping policy?

Orders are shipped via UPS Ground in order to provide quick delivery and full tracking to our customers. What you are charged is based on the weight of your order and the zip code it is shipping to, which is how UPS charges us for shipping. Simply enter your zip code in the UPS Shipping Calculator in the shopping cart to see the shipping rate prior to providing us with any other information. Note that we pass our discounted rate on to you and never profit from shipping!

Due to the costs involved in picking, packing, processing and shipping orders, a minimum order value of $30 is required. We apologize for the inconvenience and continually strive to provide our customers with the lowest overall prices.

NOTE: Please contact us should you have questions regarding shipping or have special shipping requests. We will always do our best to accommodate you.

How much is shipping?

To see the exact shipping charge from UPS, enter your zip code in the UPS Shipping Calculator in the shopping cart. We always show shipping before checkout! Note that we pass our discounted rate on to you and never profit from shipping!

How long before my order ships?

Orders are processed and shipped within an average of 1-2 business days from the time the order is placed. We do not ship nor do the carriers pick up on non-business days which include Saturdays, Sundays and Holidays. You will receive a shipment confirmation email with your package tracking number the business day morning after your order is shipped.

Will I receive a shipment email?

We will send you a shipment confirmation email with your UPS tracking number and a link to track your package. Shipment confirmation emails are sent the business day after your order is shipped.

How long will it take for my order to arrive?

The average delivery time for orders is 1 to 5 business days once they are shipped, see UPS map below. You will receive a shipment confirmation email the business day after your order is shipped. Orders are processed and shipped within an average of 1-2 business days from the time the order is placed. We do not ship nor do the carriers pick up on non-business days which include Saturdays, Sundays and Holidays.

How do I track my order?

Visit the tracking link we sent to you when your order was shipped. You can also click on Track Order at the top of our web site and login to your account to find your tracking number. All UPS orders can be tracked by visiting the www.UPS.com website. If you need assistance with tracking an order please contact UPS at the number below.

UPS Package Tracking: 800-742-5877


P.O. Box Shipping:

We apologize, but at this time we are unable to ship to P.O. Box addresses.

APO & FPO Shipping:

We apologize, but at this time we are unable to ship to APO & FPO addresses.

AK, HI, Puerto Rico Shipping:

We apologize, but at this time we are unable to ship outside the contiguous U.S.A.

International Shipping:

We apologize, but at this time we are unable to ship to international addresses.

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